Accessibility

This website has been built by Kilo Design and Bromley By Bow Health Partnership to be as accessible as possible whilst maintaining a high level of usability.

We have made accessibility checks at every stage of the design and development. We also regularly check the site to ensure that accessibility is maintained.

If you have trouble viewing this website, would like to provide feedback on this site’s accessibility or would like to know more about our accessibility standards please contact us.

Health advice and self-management

Please read

There are a range of options available to help manage your health. Here are some suggested services that may answer some of the questions you have, or point you in the right direction for someone that can help. Other services include on-line help, community based support, and holistic health advice.

Check your symptoms online

There is some useful help available online to help you decide the best way to manage your health.

Patient Symptom Checker

Health A-Z - Conditions and treatments

Browse by index, conditions and treatments.

NHS Health A-Z

Find your local pharmacist

We work closely with our local pharmacists, who are able to help you with a range of enquiries from minor ailments to medication reviews and help to stop smoking. Please find your local pharmacist and find out how they can help!

Pharmacy Search

NHS Health Check

The NHS Health Check is your chance to get your free midlife MOT. For adults in England aged 40-74 without a pre-existing condition, it checks your circulatory and vascular health and what your risk of getting a disabling vascular disease is. This guide explains what happens at the check, when and how you get one, and how to lower your risk.

NHS Health Check

NHS 111 Service

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

NHS 111

Web GP

Web GP is an online consultation method that provides self-help tools to support you manage a range of your own needs without visiting the practice. Simply fill in a questionnaire which your GP will receive and respond to within one working day.

Go to Web GP:
Bromley By Bow Health Centre
St Andrews Health Centre
XX Place Health Centre

Online services

Web GP

Go to Web GP:
Bromley By Bow Health Centre
St Andrews Health Centre
XX Place Health Centre

Patient Access

The Patient Access service allows you to book and cancel appointments and order repeat prescriptions online. To register, please drop into the surgery with a form of photo identification and the Patient Assistant Team will organise your registration.

Go to Patient Access

Health Touch Mobile App

Health Touch is a tele-health application, which contributes to the innovation of health care using the latest mobile technology. Health Touch is a cloud based application that can be downloaded on any Apple or Android phone or device. It uses web and mobile technologies to bring together healthcare professionals and patients. Find out more

What’s going on in Tower Hamlets

The Bromley by Bow Centre

The Bromley by Bow Centre works in close partnership with BBBHP and offer a range of activities to support the health and well-being of you and your local community. You can volunteer, access employment support and join healthy living classes as well as find support for welfare and benefit issues.

Bromley by Bow Centre

XX Place

Citizens Advice Bureau (CAB) fortnightly
Baby clinic on (thursday afternoons)
Patient Participation Group (PPG)
social prescribing
Hepfree study and East London Genes & Health study
Psychologist and dieticians
fit4life hub
Chatter Natter
ESOL

Also diabetes specialist nurse comes every 2 weeks to see poorly controlled diabetic pts. and Mental health nurse every week for support of MH patients.

St Andrews

Parents Coffee mornings
ESOL for Health
Patient Participation Group (PPG)

Finding out what is happening near you

Here are some useful links to Tower Hamlets based services that can support you to live a healthy life in a range of different ways, from exercises classes to support with housing issues.

ideastore.co.uk
towerhamletslocallinks.org.uk
towerhamlets.gov.uk
towerhamletsccg.nhs.uk

Latest news and events

We are trying something new at XX Place

Trial Telephone triage for same day and 48 hour appointments on W/C 25/09/2017 for one week. Call the surgery to speak to a doctor or nurse.

Dear Patients,

We are trying something new to increase the number of people who are appropriately seen by our doctors and nurses for same day and 48 hour appointments.

Our in-house survey, carried out in August by our doctors and nurses showed that some same day appointments were inappropriately booked. We want to improve this for your benefit.

For one week from Monday 25th September 2017 please call us if you wish to book for a same day or 48hr appointment. You will be called back by a doctor or nurse about why you would like to be seen and you may be given advice over the phone or asked to come in. Wehopethiswillallow us to increase the number of patients who are seen.

Thank you for your patience.

XX Place Opening Times News

XX Place’s opening hours will change from w/c 4/9/2017. We will no longer be open late on Wednesday. We will have increased late sessions on Tuesday evenings instead.

Extended Primary Care Access

As part of a national drive to increase access to primary care, 4 ‘hubs’ have opened and are offering appointments from 8am – 8pm, Monday to Sunday. St Andrews Health Centre is pleased to say that it is operating as a hub, please do ask for more information! The other hubs across the borough are:

Barkantine (Isle of Dogs)
Blithehale (Bethnal Green)
East One Health (Wapping)

Friends and Family Test

Your feedback about our services really matters to us! You can leave your feedback with us by filling out a Friends and Family Test form, which are available at the front desk or from any clinician that you see for an appointment. All feedback is anonymous and goes towards helping us improve your local GP services.

Local People… We need you!

Here at BBBHP we believe in working with patients and local people to improve the health of the local community. If you have skills that you would like to share with other people in the area, please do get in touch with Sue or Emma.

Consult our GPs from home

Our registered patients can request treatment and advice from our doctors online - we get back to you within 1 working day. To consult your GP, select your condition below:

Please choose your GP practice before proceeding to WebGP

Bromley By Bow Health Centre
St Andrews Health Centre
XX Place Health Centre