Bromley By Bow Health Partnership

Obtaining your test results

Results are returned to us electronically, usually within two weeks. The doctor or nurse will look at the results and decide what the next steps are, and what action is required.

After looking at the results, if the doctor or nurse thinks that the results need explanation or further discussion, we will contact you – as agreed with the person who requested the test. This may be with a telephone call from a doctor, nurse or health care assistant, or a letter asking you to book an appointment to see us. Please insure that we have the correct contact details for you.

If your results come back and they are normal, with no action required, we will not usually get in touch with you. Our Patient Assistants are able to communicate normal results with you, although they will not give further details or medical information. If there are things that are still worrying you, the Patient Assistant Team will be able to book a follow up appointment for you.

You can phone and speak to a member of the Patient Assistant Team 14 days after your test was taken to check if the results have arrived if you would like to, however, we generally tell patients that if they do not hear back about the results, it means they are normal or that no action is required.
Sometimes you may have blood tests that are looking at a number of different things. These results occasionally come back at different times so please do wait 14 days to ensure that all your results have come back before contacting us.

If a doctor in a hospital or clinic requests you to have a test or investigation, it is their responsibility to ensure that you get the result and an explanation of what it means. When you attend a clinic you should always ask how this will happen and when you should expect to receive the result.

Often the doctor will say, "We will send the results to your GP". Always ask at the hospital when you should contact your surgery, as some results take a long time to be processed and interpreted and copied to us.

Other tests

Urine or stool samples, swabs and microbiological specimens come back to us electronically and will be processed by us in the same way as blood test results.

X-rays and Scan results need to be discussed with a doctor.

Cervical Smears are taken by the nurse or doctor. For routine screening purposes smears should now be performed every 3 years between the ages of 25 and 49 years, then every 5 years from age 50 - 64yrs. If you are over 65, you only need a smear if you have not had a smear since the age of 50, or if one of your recent smear tests was abnormal. The Patient Assistant Team will be able to share results of your smear test with you.

Understanding your results

Our team will explain what the results mean but if you want to find out more about your test results and what they mean there is an excellent web-site that we recommend: Lab Tests Online.


Health advice and self-management

Please read

Please read

There are a range of options available to help manage your health. Here are some suggested services that may answer some of the questions you have, or point you in the right direction for someone that can help. Other services include on-line help, community based support, and holistic health advice.

Check your symptoms online

Check your symptoms online

There is some useful help available online to help you decide the best way to manage your health. 

Patient Symptom Checker

Health A-Z - Conditions and treatments

Health A-Z - Conditions and treatments

Browse by index, conditions and treatments. 

NHS Health A-Z

Find your local pharmacist

Find your local pharmacist

We work closely with our local pharmacists, who are able to help you with a range of enquiries from minor ailments to medication reviews and help to stop smoking. Please find your local pharmacist and find out how they can help! 

Pharmacy Search

NHS Health Check

NHS Health Check

The NHS Health Check is your chance to get your free midlife MOT. For adults in England aged 40-74 without a pre-existing condition, it checks your circulatory and vascular health and what your risk of getting a disabling vascular disease is. This guide explains what happens at the check, when and how you get one, and how to lower your risk. 

NHS Health Check

NHS 111 Service

NHS 111 Service

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. 

NHS 111

Web GP

Web GP

Web GP is an online consultation method that provides self-help tools to support you manage a range of your own needs without visiting the practice. Simply fill in a questionnaire which your GP will receive and respond to within one working day. 

Go to Web GP:
Bromley By Bow Health Centre
St Andrews Health Centre
XX Place Health Centre


Online services

Web GP

Web GP

Web GP is an online consultation method that provides self-help tools to support you manage a range of your own needs without visiting the practice. Simply fill in a questionnaire which your GP will receive and respond to within one working day. 

Go to Web GP:
Bromley By Bow Health Centre
St Andrews Health Centre
XX Place Health Centre

Patient Access

Patient Access

The Patient Access service allows you to book and cancel appointments and order repeat prescriptions online. To register, please drop into the surgery with a form of photo identification and the Patient Assistant Team will organise your registration. 

Go to Patient Access

Health Touch Mobile App

Health Touch Mobile App

Health Touch is a tele-health application, which contributes to the innovation of health care using the latest mobile technology. Health Touch is a cloud based application that can be downloaded on any Apple or Android phone or device. It uses web and mobile technologies to bring together healthcare professionals and patients. Find out more


What’s going on in Tower Hamlets

The Bromley by Bow Centre

The Bromley by Bow Centre

The Bromley by Bow Centre works in close partnership with BBBHP and offer a range of activities to support the health and well-being of you and your local community. You can volunteer, access employment support and join healthy living classes as well as find support for welfare and benefit issues.

Bromley by Bow Centre

XX Place

XX Place

  • Citizens Advice Bureau (CAB) fortnightly
  • Baby clinic on (thursday afternoons)
  • Patient Participation Group (PPG)
  • social prescribing
  • Hepfree study and East London Genes & Health study
  • Psychologist and dieticians
  • fit4life hub
  • Chatter Natter
  • ESOL

Also diabetes specialist nurse comes every 2 weeks to see poorly controlled diabetic pts. and Mental health nurse every week for support of MH patients.

 

St Andrews

St Andrews

  • Parents Coffee mornings
  • ESOL for Health
  • Patient Participation Group (PPG)

 

Finding out what is happening near you

Finding out what is happening near you

Here are some useful links to Tower Hamlets based services that can support you to live a healthy life in a range of different ways, from exercises classes to support with housing issues.

ideastore.co.uk
towerhamletslocallinks.org.uk
towerhamlets.gov.uk
towerhamletsccg.nhs.uk